LexisNexis RiskNarrative Status

All Systems Operational

About This Site

Welcome to the RiskNarrative® home for real-time information on our platforms' status. Here you'll find live and historical data on systems availability. If there are any interruptions in service, a note will be posted here. The site is for informational purposes only and not for contractual obligation purposes.

Uptime over the past 90 days. View historical uptime.

UK: uk.trunarrative.cloud Operational

Portal Operational

RunJourney API Operational

RunStrategy API Operational

RunStrategy Compliance Lens Operational

US: us.trunarrative.cloud Operational

Portal Operational

RunJourney API Operational

RunStrategy API Operational

RunStrategy Compliance Lens Operational

EU: eu.trunarrative.cloud Operational

Portal Operational

RunJourney API Operational

RunStrategy API Operational

RunStrategy Compliance Lens Operational

APAC: apac.trunarrative.cloud Operational

Portal Operational

RunJourney API Operational

RunStrategy API Operational

RunStrategy Compliance Lens Operational

AU: au.trunarrative.cloud Operational

Portal Operational

RunJourney API Operational

RunStrategy API Operational

RunStrategy Compliance Lens Operational

PP: pp.trunarrative.cloud Operational

Portal Operational

RunJourney API Operational

RunStrategy API Operational

API Documentation: api.trunarrative.com Operational

MFT Service Operational

Third-party Application Endpoints Operational

Au10tix Operational

BlueM Operational

BVD Operational

CallValidate Operational

CCBR Operational

CDDN Operational

Cedar Rose Operational

Charity Commission Operational

Cifas Operational

Compliance Lens AP Operational

Compliance Lens AU Operational

Compliance Lens EU Operational

Compliance Lens UK Operational

Compliance Lens US Operational

ComplyAdvantage Operational

Creditsafe Operational

Cruks Operational

Datazoo Operational

Dow Jones Operational

Dun & Bradstreet Operational

Emailage Operational

Equifax Canada Operational

Equifax UK Operational

GBG Operational

GDC Operational

Graydon Operational

IDVerse Operational

Infinian Operational

Iovation Operational

Kyckr Operational

LexisNexis Brazil IVS Operational

LexisNexis IDU Operational

LexisNexis InstantID Operational

LexisNexis InstantID Q & A Operational

LexisNexis RiskView Operational

LexisNexis ThreatMetrix Operational

Mastercard Operational

ResistantAI Operational

Seon Operational

Socure Operational

Trulioo Operational

VatStack Operational

Veratad Operational

Veridas Operational

Veriff Operational

Visa Operational

Vital4 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Production AU - Deployment Oct `19`, `2026` `12:00`-`16:00` BST

We will be undergoing scheduled maintenance during this time.
Posted on Oct 16, 2026 - 14:35 BST

Production APAC - Deployment Oct `20`, `2026` `14:00`-`18:00` BST

We will be undergoing scheduled maintenance during this time.
Posted on Oct 16, 2026 - 14:37 BST

Production US - Deployment Oct `21`, `2026` `09:00`-`13:00` BST

We will be undergoing scheduled maintenance during this time.
Posted on Oct 16, 2026 - 14:38 BST

Production EU - Deployment Oct `21`, `2026` `20:00` - Oct `22`, `2026` `00:00` BST

We will be undergoing scheduled maintenance during this time.
Posted on Oct 16, 2026 - 14:39 BST

Production UK - Deployment Oct `22`, `2026` `21:00` - Oct `23`, `2026` `01:00` BST

We will be undergoing scheduled maintenance during this time.
Posted on Oct 16, 2026 - 14:40 BST

Past Incidents

Oct `19`, `2026`

No incidents reported today.

Oct `18`, `2026`

No incidents reported.

Oct `17`, `2026`

No incidents reported.

Oct `16`, `2026`

Pre-Production - DB Maintenance

Completed - The scheduled maintenance has been completed.
Oct 16, 10:24 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 10:00 BST

Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 15, 12:10 BST

Oct `15`, `2026`

No incidents reported.

Oct `14`, `2026`

Pre-Production Deployment

Completed - The scheduled maintenance has been completed.
Oct 14, 18:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 16:00 BST

Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 14, 15:53 BST

Pre-Production Deployment

Completed - The scheduled maintenance has been completed.
Oct 14, 14:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 11:00 BST

Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 14, 10:31 BST

Oct `13`, `2026`

Pre-Production Deployment

Completed - The scheduled maintenance has been completed.
Oct 13, 18:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 14:30 BST

Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 13, 14:28 BST

Oct `12`, `2026`

No incidents reported.

Oct `11`, `2026`

No incidents reported.

Oct `10`, `2026`

No incidents reported.

Oct `9`, `2026`

No incidents reported.

Oct `8`, `2026`

No incidents reported.

Oct `7`, `2026`

MFT - Maintenance

Completed - The scheduled maintenance has been completed.
Oct 7, 11:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 10:00 BST

Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 5, 10:44 BST

Oct `6`, `2026`

Completed - The scheduled maintenance has been completed.
Oct 6, 14:20 BST

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 6, 14:20 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 14:00 BST

Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 6, 13:27 BST

Oct `5`, `2026`

No incidents reported.