All Systems Operational

About This Site

Welcome to the RiskNarrative® home for real-time information on our platforms' status. Here you'll find live and historical data on systems availability. If there are any interruptions in service, a note will be posted here. The site is for informational purposes only and not for contractual obligation purposes.

Uptime over the past 90 days. View historical uptime.
UK: www.trunarrative.cloud ? Operational
90 days ago
99.95 % uptime
Today
API Operational
90 days ago
99.9 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
US: us.trunarrative.cloud ? Operational
90 days ago
99.96 % uptime
Today
API Operational
90 days ago
99.92 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
EU: eu.trunarrative.cloud ? Operational
90 days ago
99.94 % uptime
Today
API Operational
90 days ago
99.9 % uptime
Today
Portal Operational
90 days ago
99.98 % uptime
Today
APAC: apac.trunarrative.cloud ? Operational
90 days ago
99.96 % uptime
Today
API Operational
90 days ago
99.92 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
AU: au.trunarrative.cloud ? Operational
90 days ago
99.96 % uptime
Today
API Operational
90 days ago
99.92 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
PP: pp.trunarrative.cloud ? Operational
90 days ago
99.92 % uptime
Today
API Operational
90 days ago
99.85 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
API Documentation: api.trunarrative.com ? Operational
90 days ago
99.93 % uptime
Today
MFT Service ? Operational
Third-party Application Endpoints Operational
Aristotle Operational
Au10tix Operational
BlueM Operational
BVD Operational
CallValidate Operational
CCBR Operational
CDDN Operational
Cedar Rose Operational
Charity Commission Operational
Cifas Operational
Compliance Lens AP Operational
Compliance Lens AU Operational
Compliance Lens EU Operational
Compliance Lens UK Operational
Compliance Lens US Operational
ComplyAdvantage Operational
Creditsafe Operational
CRIF Operational
Cruks Operational
Datazoo Operational
Dow Jones Operational
Dun & Bradstreet Operational
Emailage Operational
Equifax Canada Operational
Equifax UK Operational
GBG Operational
GDC Operational
Graydon Operational
IDVerse Operational
Infinian Operational
InstantID Q & A Operational
Iovation Operational
Kyckr Operational
LexisNexis Operational
LexisNexis Brazil Operational
LexisNexis InstantId Operational
LexisNexis RiskView Operational
LexisNexis ThreatMetrix Operational
Mastercard Operational
Mastercard Identity Operational
ResistantAI Operational
Seon Operational
Socure Operational
TransUnion Operational
Trulioo Operational
VatStack Operational
Veratad Operational
Veridas Operational
Veriff Operational
Visa Operational
Vital4 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Production APAC - Deployment Sep 23, 2025 14:00-18:00 BST

We will be undergoing scheduled maintenance during this time.
Posted on Sep 22, 2025 - 09:28 BST

Production US - Deployment Sep 24, 2025 09:00-13:00 BST

We will be undergoing scheduled maintenance during this time.
Posted on Sep 22, 2025 - 09:59 BST

Production EU - Deployment Sep 24, 2025 20:00 - Sep 25, 2025 00:00 BST

We will be undergoing scheduled maintenance during this time.
Posted on Sep 22, 2025 - 10:00 BST

Production UK - Deployment Sep 25, 2025 21:00 - Sep 26, 2025 01:00 BST

We will be undergoing scheduled maintenance during this time.
Posted on Sep 22, 2025 - 10:03 BST
Sep 22, 2025
Production AU - Deployment
Completed - The scheduled maintenance has been completed.
Sep 22, 14:53 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 12:00 BST
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 22, 09:58 BST
Sep 21, 2025

No incidents reported.

Sep 20, 2025

No incidents reported.

Sep 19, 2025

No incidents reported.

Sep 18, 2025

No incidents reported.

Sep 17, 2025

No incidents reported.

Sep 16, 2025
Pre-Production Deployment
Completed - The scheduled maintenance has been completed.
Sep 16, 17:09 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 14:25 BST
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 16, 14:22 BST
Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025
Pre-Production - Degraded Performance
Resolved - This incident has been resolved.
Sep 11, 16:55 BST
Investigating - We are currently investigating this issue.
Sep 11, 15:42 BST
Pre-Production - Maintenance
Completed - The scheduled maintenance has been completed.
Sep 11, 12:16 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 12:00 BST
Scheduled - We will be performing maintenance during this period. The platform will be temporarily unavailable for up to 2 minutes. We apologise for any inconvenience and appreciate your understanding.
Sep 9, 16:54 BST
Sep 10, 2025
Production US - Emergency DB Maintenance
Completed - The scheduled maintenance has been completed.
Sep 10, 13:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 12:00 BST
Scheduled - We will be undergoing emergency maintenance during this time window
Sep 10, 11:55 BST
Sep 9, 2025
Production EU - Degraded Performance
Resolved - This incident has been resolved.
Sep 9, 07:24 BST
Investigating - We are currently investigating this issue.
Sep 9, 07:08 BST
Sep 8, 2025
MFT - Maintenance
Completed - The scheduled maintenance has been completed.
Sep 8, 11:20 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 11:00 BST
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 5, 14:45 BST
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