Get webhook notifications whenever LexisNexis RiskNarrative creates an incident, updates an incident, resolves an incident or changes a component status.
Welcome to the RiskNarrative® home for real-time information on our platforms' status. Here you'll find live and historical data on systems availability. If there are any interruptions in service, a note will be posted here. The site is for informational purposes only and not for contractual obligation purposes.
UK: www.trunarrative.cloud
Operational
90 days ago
99.9
% uptime
Today
API
Operational
90 days ago
99.95
% uptime
Today
Portal
Operational
90 days ago
99.86
% uptime
Today
US: us.trunarrative.cloud
Operational
90 days ago
99.98
% uptime
Today
API
Operational
90 days ago
99.98
% uptime
Today
Portal
Operational
90 days ago
99.98
% uptime
Today
EU: eu.trunarrative.cloud
Operational
90 days ago
99.98
% uptime
Today
API
Operational
90 days ago
99.98
% uptime
Today
Portal
Operational
90 days ago
99.98
% uptime
Today
APAC: apac.trunarrative.cloud
Operational
90 days ago
99.98
% uptime
Today
API
Operational
90 days ago
99.98
% uptime
Today
Portal
Operational
90 days ago
99.98
% uptime
Today
AU: au.trunarrative.cloud
Operational
90 days ago
99.98
% uptime
Today
API
Operational
90 days ago
99.98
% uptime
Today
Portal
Operational
90 days ago
99.98
% uptime
Today
PP: pp.trunarrative.cloud
Operational
90 days ago
99.91
% uptime
Today
API
Operational
90 days ago
99.85
% uptime
Today
Portal
Operational
90 days ago
99.96
% uptime
Today
API Documentation: api.trunarrative.com
Operational
90 days ago
99.93
% uptime
Today
MFT Service
Operational
Third-party Application Endpoints
Operational
Aristotle
Operational
Au10tix
Operational
BlueM
Operational
BVD
Operational
CallValidate
Operational
CCBR
Operational
CDDN
Operational
Cedar Rose
Operational
Charity Commission
Operational
Cifas
Operational
Compliance Lens AP
Operational
Compliance Lens AU
Operational
Compliance Lens EU
Operational
Compliance Lens UK
Operational
Compliance Lens US
Operational
ComplyAdvantage
Operational
Creditsafe
Operational
CRIF
Operational
Cruks
Operational
Datazoo
Operational
Dow Jones
Operational
Dun & Bradstreet
Operational
Emailage
Operational
Equifax Canada
Operational
Equifax UK
Operational
GBG
Operational
GDC
Operational
Graydon
Operational
IDVerse
Operational
Infinian
Operational
Iovation
Operational
Kyckr
Operational
LexisNexis Brazil IVS
Operational
LexisNexis IDU
Operational
LexisNexis InstantID
Operational
LexisNexis InstantID Q & A
Operational
LexisNexis RiskView
Operational
LexisNexis ThreatMetrix
Operational
Mastercard
Operational
ResistantAI
Operational
Seon
Operational
Socure
Operational
TransUnion
Operational
Trulioo
Operational
VatStack
Operational
Veratad
Operational
Veridas
Operational
Veriff
Operational
Visa
Operational
Vital4
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
Pre-Production platform's performance degraded for 1 minute - during this period some requests may not have been processed within the anticipated timeframe.
Dec 12, 18:12 GMT
Investigating -
We are currently investigating this issue.
Dec 12, 18:11 GMT
Resolved -
This incident has been resolved.
Dec 12, 16:00 GMT
Monitoring -
We have confirmed that clearing browser cache & cookies should resolve the reported issues with the RiskNarrative Portal login page for the UK environment. Our teams are investigating available options to prevent a re-occurrence, and we are continuing to monitor for any issues.
Dec 12, 11:36 GMT
Update -
We are continuing to investigate this issue.
Dec 12, 09:46 GMT
Investigating -
We are aware of an issue impacting the RiskNarrative Portal login page for the UK environment. We are currently investigating the issue. Initial investigations show that clearing browser cache & cookies may help to clear the issue.
Dec 12, 09:45 GMT