All Systems Operational

About This Site

Welcome to the RiskNarrative® home for real-time information on our platforms' status. Here you'll find live and historical data on systems availability. If there are any interruptions in service, a note will be posted here. The site is for informational purposes only and not for contractual obligation purposes.

UK: www.trunarrative.cloud ? Operational
90 days ago
99.96 % uptime
Today
API Operational
90 days ago
99.92 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
US: us.trunarrative.cloud ? Operational
90 days ago
99.94 % uptime
Today
API Operational
90 days ago
99.9 % uptime
Today
Portal Operational
90 days ago
99.97 % uptime
Today
EU: eu.trunarrative.cloud ? Operational
90 days ago
99.94 % uptime
Today
API Operational
90 days ago
99.9 % uptime
Today
Portal Operational
90 days ago
99.98 % uptime
Today
APAC: apac.trunarrative.cloud ? Operational
90 days ago
99.94 % uptime
Today
API Operational
90 days ago
99.89 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
AU: au.trunarrative.cloud ? Operational
90 days ago
99.96 % uptime
Today
API Operational
90 days ago
99.92 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
PP: pp.trunarrative.cloud ? Operational
90 days ago
99.74 % uptime
Today
API Operational
90 days ago
99.67 % uptime
Today
Portal Operational
90 days ago
99.81 % uptime
Today
API Documentation: api.trunarrative.com ? Operational
90 days ago
99.98 % uptime
Today
MFT Service ? Operational
Third-party Application Endpoints Operational
Aristotle Operational
Au10tix Operational
BlueM Operational
BVD Operational
CallValidate Operational
CCBR Operational
CDDN Operational
Cedar Rose Operational
Charity Commission Operational
Cifas Operational
Compliance Lens AP Operational
Compliance Lens AU Operational
Compliance Lens EU Operational
Compliance Lens UK Operational
Compliance Lens US Operational
ComplyAdvantage Operational
Creditsafe Operational
CRIF Operational
Cruks Operational
Datazoo Operational
Dow Jones Operational
Dun & Bradstreet Operational
Emailage Operational
Equifax Canada Operational
Equifax UK Operational
GBG Operational
GDC Operational
Graydon Operational
IDVerse Operational
Infinian Operational
InstantID Q & A Operational
Iovation Operational
Kyckr Operational
Jumio Operational
Kompany Operational
LexisNexis Operational
LexisNexis Brazil Operational
LexisNexis InstantId Operational
LexisNexis RiskView Operational
LexisNexis ThreatMetrix Operational
Mastercard Operational
Mastercard Identity Operational
ResistantAI Operational
OCR Labs Operational
Seon Operational
Socure Operational
TransUnion Operational
Trulioo Operational
VatStack Operational
Veratad Operational
Veridas Operational
Veriff Operational
Visa Operational
Vital4 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Production AU - Deployment Aug 4, 2025 12:00-16:00 BST

We will be undergoing scheduled maintenance during this time.
Posted on Jul 28, 2025 - 17:02 BST
Aug 2, 2025

No incidents reported today.

Aug 1, 2025

No incidents reported.

Jul 31, 2025
Completed - The scheduled maintenance has been completed.
Jul 31, 22:57 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 21:00 BST
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 28, 17:01 BST
Completed - The scheduled maintenance has been completed.
Jul 31, 11:01 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 10:30 BST
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 29, 10:08 BST
Jul 30, 2025
Completed - The scheduled maintenance has been completed.
Jul 30, 21:52 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 20:00 BST
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 28, 17:00 BST
Completed - The scheduled maintenance has been completed.
Jul 30, 12:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 09:00 BST
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 28, 16:59 BST
Jul 29, 2025
Completed - The scheduled maintenance has been completed.
Jul 29, 16:41 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 14:00 BST
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 28, 16:58 BST
Jul 28, 2025

No incidents reported.

Jul 27, 2025

No incidents reported.

Jul 26, 2025

No incidents reported.

Jul 25, 2025

No incidents reported.

Jul 24, 2025

No incidents reported.

Jul 23, 2025

No incidents reported.

Jul 22, 2025

No incidents reported.

Jul 21, 2025
Completed - The scheduled maintenance has been completed.
Jul 21, 18:45 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 14:10 BST
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 21, 14:09 BST
Jul 20, 2025

No incidents reported.

Jul 19, 2025

No incidents reported.