All Systems Operational

About This Site

Welcome to the RiskNarrative® home for real-time information on our platforms' status. Here you'll find live and historical data on systems availability. If there are any interruptions in service, a note will be posted here. The site is for informational purposes only and not for contractual obligation purposes.

Uptime over the past 90 days. View historical uptime.
UK: www.trunarrative.cloud Operational
90 days ago
99.9 % uptime
Today
API Operational
90 days ago
99.95 % uptime
Today
Portal Operational
90 days ago
99.86 % uptime
Today
US: us.trunarrative.cloud Operational
90 days ago
99.98 % uptime
Today
API Operational
90 days ago
99.98 % uptime
Today
Portal Operational
90 days ago
99.98 % uptime
Today
EU: eu.trunarrative.cloud Operational
90 days ago
99.98 % uptime
Today
API Operational
90 days ago
99.98 % uptime
Today
Portal Operational
90 days ago
99.98 % uptime
Today
APAC: apac.trunarrative.cloud Operational
90 days ago
99.98 % uptime
Today
API Operational
90 days ago
99.98 % uptime
Today
Portal Operational
90 days ago
99.98 % uptime
Today
AU: au.trunarrative.cloud Operational
90 days ago
99.98 % uptime
Today
API Operational
90 days ago
99.98 % uptime
Today
Portal Operational
90 days ago
99.98 % uptime
Today
PP: pp.trunarrative.cloud Operational
90 days ago
99.91 % uptime
Today
API Operational
90 days ago
99.85 % uptime
Today
Portal Operational
90 days ago
99.96 % uptime
Today
API Documentation: api.trunarrative.com Operational
90 days ago
99.93 % uptime
Today
MFT Service Operational
Third-party Application Endpoints Operational
Aristotle Operational
Au10tix Operational
BlueM Operational
BVD Operational
CallValidate Operational
CCBR Operational
CDDN Operational
Cedar Rose Operational
Charity Commission Operational
Cifas Operational
Compliance Lens AP Operational
Compliance Lens AU Operational
Compliance Lens EU Operational
Compliance Lens UK Operational
Compliance Lens US Operational
ComplyAdvantage Operational
Creditsafe Operational
CRIF Operational
Cruks Operational
Datazoo Operational
Dow Jones Operational
Dun & Bradstreet Operational
Emailage Operational
Equifax Canada Operational
Equifax UK Operational
GBG Operational
GDC Operational
Graydon Operational
IDVerse Operational
Infinian Operational
Iovation Operational
Kyckr Operational
LexisNexis Brazil IVS Operational
LexisNexis IDU Operational
LexisNexis InstantID Operational
LexisNexis InstantID Q & A Operational
LexisNexis RiskView Operational
LexisNexis ThreatMetrix Operational
Mastercard Operational
ResistantAI Operational
Seon Operational
Socure Operational
TransUnion Operational
Trulioo Operational
VatStack Operational
Veratad Operational
Veridas Operational
Veriff Operational
Visa Operational
Vital4 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 16, 2025

No incidents reported today.

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025
Pre-Production - Degraded Performance
Resolved - Pre-Production platform's performance degraded for 1 minute - during this period some requests may not have been processed within the anticipated timeframe.
Dec 12, 18:12 GMT
Investigating - We are currently investigating this issue.
Dec 12, 18:11 GMT
Production UK - Portal Degradation
Resolved - This incident has been resolved.
Dec 12, 16:00 GMT
Monitoring - We have confirmed that clearing browser cache & cookies should resolve the reported issues with the RiskNarrative Portal login page for the UK environment. Our teams are investigating available options to prevent a re-occurrence, and we are continuing to monitor for any issues.
Dec 12, 11:36 GMT
Update - We are continuing to investigate this issue.
Dec 12, 09:46 GMT
Investigating - We are aware of an issue impacting the RiskNarrative Portal login page for the UK environment. We are currently investigating the issue. Initial investigations show that clearing browser cache & cookies may help to clear the issue.
Dec 12, 09:45 GMT
Dec 11, 2025
Production UK - Deployment
Completed - The scheduled maintenance has been completed.
Dec 11, 23:08 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 21:00 GMT
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 8, 17:03 GMT
Dec 10, 2025
Production EU - Deployment
Completed - The scheduled maintenance has been completed.
Dec 10, 22:09 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 20:00 GMT
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 8, 17:02 GMT
Pre-Production Deployment
Completed - The scheduled maintenance has been completed.
Dec 10, 14:03 GMT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Dec 10, 12:27 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 11:00 GMT
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 10, 10:35 GMT
Production US - Deployment
Completed - The scheduled maintenance has been completed.
Dec 10, 11:40 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 09:00 GMT
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 8, 17:00 GMT
Dec 9, 2025
Production APAC - Deployment
Completed - The scheduled maintenance has been completed.
Dec 9, 16:11 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 14:00 GMT
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 8, 16:59 GMT
Dec 8, 2025
Production AU - Deployment
Completed - The scheduled maintenance has been completed.
Dec 8, 16:00 GMT
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 8, 12:00 GMT
Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025
Pre-Production - Degraded Performance
Resolved - This incident has been resolved.
Dec 2, 11:19 GMT
Investigating - We are currently investigating this issue.
Dec 2, 11:18 GMT
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